We offer free postage on all orders over £35 to UK standard postcodes. UK non-standard postcodes are, generally speaking, those outside mainland Britain. To view a list of UK non-standard postcodes, and to view details of our international delivery charges, please click here.
We also offer a free Collect from Store service. You can order online, and collect your item from any one of our 49 stores nationwide at your convenience. Please see our Collect from Store Help page for more information.
If you are unhappy with your purchase, or it is faulty, you can return it to any of our stores nationwide. To find your nearest store, please click here.
Please note that PayPal purchases can only be returned to us by post.
You can also return your purchase to us by post. Goods must be sent in 'unworn' condition, in their original box/packaging and in
secure outer packaging, along with the returns note. Please state
whether you require a refund or exchange on the returns note. Also, please make sure you obtain a certificate of posting from the Post Office as proof of postage. We recommend that you use Recorded Delivery.
If your item is deemed to be faulty, then we will refund your return postage.
Exchanges are subject to availability and additional postage costs. Please see our Payments and Returns Help page for more information.
Our address is:
Unfortunately items cannot be returned in person to our warehouse.